Caterer Manager vs Digifactory: catering platform or event-industry CRM and e-commerce suite?
Digifactory (Paris) is a modular French suite for the event industry: CRM, emailing, project management, websites, e-commerce and events, sold to agencies, caterers, venues, exhibition centres and equipment rental companies, with an online price calculator. Caterer Manager is an all-in-one platform for caterers with public prices, built in Québec City and sold in France. Both connect prospecting, quotes, production and invoicing; one is assembled module by module, the other is bought by plan.
Updated October 4, 2026In short
- CM: three public plans from €125 excl. VAT per month, nine modules from Professionnel including the CRM, online ordering store included.
- Digifactory: ten modules (Contacts, CRM, Events, Communication, Projects, Website, Sales, Purchasing, Production, Field and Service) priced in euros per month excl. VAT according to the modules and volumes chosen; the calculator shows no amount without going through the flow and leads to a quote; demo by module through a form.
- For an agency or a congress organizer that wants a marketing and event suite to assemble, Digifactory; for a caterer who wants a price known in advance and the kitchen at the centre, CM.
Side by side
| Criterion | Caterer Manager | Digifactory | Sources |
|---|---|---|---|
| Starting price | CAD $199 / month, 1 seat (yearly); $239 monthly | Not published: online price calculator (modules and volumes), “prices in euros per month excl. VAT”, quote on request | 1, 2 |
| Additional user | CAD $50 / month (Essential and Professional); unlimited on Enterprise | Not documented | 1, 2 |
| Setup fees | No mandatory fee; data migration and training optional, quoted | Not documented | 1, 2 |
| Trial and demo | 45-minute demo on request, with your own menus and events; no self-serve trial | Demo through a form, by module of interest; no self-serve trial documented | 1, 3 |
| Modules | 6 modules on Essentiel, 9 from Professionnel, CRM included | Contacts, CRM, Events, Communication (emailing), Projects, Website, Sales, Purchasing, Production, Field and Service, to assemble | 1, 2, 3 |
| CRM and emailing | CRM included from Professionnel, email history, automation | CRM (contacts, calendar, pipeline, phoning) and Emailing module (newsletters, invitations, targeting) | 1, 3 |
| Online ordering | Web store with or without payment, cyclic menus, multi-store | Omnichannel e-commerce store linked to management, websites and event platforms | 1, 3 |
| Kitchen production | Production plans, purchase orders, BEOs, labels, GT-Photo app | Service schedule, equipment, staff, technical sheets and recipes | 1, 3 |
| Delivery | Delivery reports, statuses, fees by postal code, GT-Delivery app | Not documented | 1, 3 |
| Invoicing and taxes | Payment links, QuickBooks bridge, native GST, QST and VAT | Orders, invoicing, payments and cost accounting | 1, 3 |
| Stated audience | Event and corporate caterers, daycares and schools, convention centres, universities, restaurant-caterers and central kitchens | Event agencies, caterers, venues, exhibition centres, equipment rental companies, sales and marketing teams; congresses and conventions | 1, 3 |
| Interface language | French and English | French; website in English | 1, 3 |
| Support | Included, Monday to Friday, 9 a.m. to 5 p.m. Eastern, team in Québec City | Not documented | 1, 3 |
What Digifactory does well
- A complete marketing suite: emailing, newsletters, invitations, websites and registration platforms for congresses and conventions.
- B2B e-commerce linked to management.
- A price calculator, rare among French event-industry vendors.
What Caterer Manager does differently
- Public prices by plan, with no calculator flow or quote: you know what you will pay before the demo.
- A caterer’s production and delivery at the heart of the product, in every plan.
- Support included and guidance from an advisor.
Frequently asked questions
How much does Digifactory cost?
Its website publishes no amount: an online calculator builds the price from the modules and volumes (content, products, contacts, emails, sites, tasks) and leads to a quote. CM publishes its three plans, from €125 to €600 excl. VAT per month.
Is Digifactory a catering software?
It offers a solution dedicated to caterers (prospecting, quotes, production, invoicing, e-commerce) within a suite designed for the event industry at large: agencies, venues, congresses, rental companies. CM only does the catering trade and its cousins (central kitchen, restaurant-caterer, convention centre).
Do I have to choose between a CRM and a production tool?
No: CM includes the CRM from Professionnel and production from Essentiel. Digifactory sells both as separate modules.
Can I migrate from Digifactory to Caterer Manager?
Yes. CM’s integration team transfers your data, optional and quoted, and trains your team.
Sources
- [1] gestiontraiteur.com, Pricing, Platform and FAQ pages, accessed October 20, 2026.
- [2] digifactory.fr, “Calculez votre tarif” page (digifactory.fr/calculez-votre-tarif), accessed October 20, 2026.
- [3] digifactory.fr, home page and Modules pages, accessed October 20, 2026.
Based on publicly available vendor information, October 2026. Trademarks belong to their owners.
Tame the chaos of your catering operation.
45 minutes with an expert, using your own menus and events.