Offering delivery can make it easier for customers to reach you and increase your revenue. To succeed, you need to analyze your most popular dishes, choose a suitable delivery method and rely on management tools.
Identify your most popular dishes
Before organizing delivery, identify the dishes that customers like most and that travel best:
- **Collect customer feedback**: satisfaction surveys and comments on social media.
- **Analyze sales**: which dishes are ordered most often? (Caterer Manager shows this data in one click.)
- **Adapt your dishes**: some keep and travel better than others. Adjust recipes, formats and packaging.
In-house or third-party?
Option 1: delivery platforms (Uber Eats, DoorDash, SkipTheDishes)
Pros: access to a large customer base, less logistics. Cons: high cost that affects profitability, less control over quality, no integration with your management software.
Option 2: an in-house delivery team
Pros: full control over quality, optimized costs in the long run, integration with your platform to manage inventory and requests. Ideal for large orders. Cons: more complex management (schedules, vehicles) and rigorous tracking of every order.
A tool to orchestrate orders and deliveries
By centralizing information, Caterer Manager makes it easier to manage orders, production, schedules and customer feedback:
- real-time tracking of orders and delivery statuses;
- production plan;
- team coordination and route sheets.
Conclusion
In-house or third-party, what matters is adapting your dishes to delivery and ensuring a consistent experience. By centralizing orders and deliveries, you offer quality service while protecting your profitability.
